This Privacy Policy explains how JokaBet Casino collects, uses, stores, and protects personal information provided by users of the platform. The policy applies to all users accessing the website, mobile applications, and related services. This document outlines data collection practices, user rights regarding personal information, security measures implemented to protect data, and procedures for policy updates. Users should review this policy to understand how their information is handled and what rights they have regarding their personal data.
Information Collection
JokaBet Casino collects information provided directly by users during account registration, identity verification, and payment processing. This information typically includes names, email addresses, dates of birth, postal addresses, payment method details, and identity documents. The platform also collects information automatically through website usage, including IP addresses, device identifiers, browser types, access times, and pages visited. Additional information may be collected through available games on the platform cookies and similar tracking technologies to enhance user experience and analyse platform usage patterns. Users should understand that certain information is necessary for account creation and transaction processing, while other information may be collected to improve services and ensure platform security.
- Names, email addresses, and contact information
- Date of birth and identity verification documents
- Payment method details and transaction history
- IP addresses and device identifiers
Use of Personal Information
Personal information collected by JokaBet Casino is used to provide and maintain platform services, process transactions, verify user identity, and comply with regulatory requirements. The platform uses personal data to communicate with users about their accounts, transactions, and platform updates. Information may also be used to detect and prevent fraud, ensure platform security, and enforce terms of service. User data assists in personalising platform experience, analysing usage patterns, and improving service quality. The platform does not sell personal information to third parties for marketing purposes. Users should note that certain uses of personal information are necessary for platform operation and regulatory compliance, while other uses may be based on user consent or legitimate business interests.
- Account management and transaction processing
- Identity verification and regulatory compliance
- Fraud detection and platform security
- Service personalisation and analytics
Cookies and Tracking Technologies
JokaBet Casino uses cookies and similar tracking technologies to collect information about user interactions with the platform. Cookies are small text files stored on user devices that enable the platform to remember preferences, maintain session information, and analyse usage patterns. The platform uses both session cookies, which expire when browsers are closed, and persistent cookies, which remain on devices for specified periods. Tracking technologies may include web beacons, pixel tags, and similar tools that collect information about website usage and user behaviour. Users can typically control cookie settings through browser preferences, though disabling certain cookies may affect platform functionality. The platform may use cookies for essential functions, performance monitoring, analytics, and personalisation purposes.
Third-Party Services
JokaBet Casino may share personal information with third-party service providers that assist in platform operation, payment processing, identity verification, and customer support. These service providers are contractually obligated to protect user information and use it only for specified purposes related to platform services. Third-party services may include payment processors, identity verification providers, cloud hosting services, analytics platforms, and customer support tools. The platform may also share information when required by law, regulatory authorities, or to protect platform rights and user safety. Users should understand that third-party service providers operate under their own privacy policies and terms of service, which may differ from the platform's policies. The platform takes reasonable steps to ensure third-party providers implement appropriate security measures to protect user information.
Data Retention
JokaBet Casino retains personal information for periods necessary to fulfil purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Account information and transaction records are typically retained while user accounts remain active and for specified periods after account closure to comply with regulatory requirements and resolve potential disputes. Identity verification documents may be retained as required by regulatory authorities and anti-money laundering regulations. Analytics and usage data may be retained in anonymised or aggregated forms for longer periods to support platform improvement and analysis. Users should note that certain information must be retained for legal and regulatory compliance, even after account closure. The platform implements secure deletion procedures for information that is no longer required for these purposes.
User Rights
Users have rights regarding their personal information, including the right to access, correct, update, and delete personal data held by the platform. Users may request copies of their personal information, update account details, and request deletion of information subject to legal and regulatory retention requirements. Users may also have rights to object to certain processing activities, restrict data processing, and request data portability in applicable jurisdictions. To exercise these rights, users typically need to contact platform customer support or use account management tools. The platform will respond to user requests within reasonable timeframes and in accordance with applicable data protection laws. Users should understand that certain rights may be limited by legal obligations, regulatory requirements, and the need to maintain platform security and prevent fraud.
- Right to access personal information
- Right to correct and update data
- Right to request data deletion
- Right to object to processing activities
Data Security Measures
JokaBet Casino implements technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, and destruction. Security measures include encryption of data in transit and at rest, secure authentication procedures, access controls, and regular security assessments. The platform uses industry-standard security technologies and practices to safeguard user information, though no method of transmission or storage is completely secure. The platform conducts regular security audits, monitors for security incidents, and implements updates to address identified vulnerabilities. Users also play a role in data security by maintaining strong passwords, protecting account credentials, and promptly reporting suspicious activity. The platform will notify users of security breaches that may affect their personal information in accordance with applicable data protection laws.
- Encryption of data in transit and at rest
- Secure authentication procedures
- Access controls and regular security audits
- Monitoring for security incidents
Age Restrictions
JokaBet Casino services are intended for users who meet legal gambling age requirements in their jurisdictions. The platform does not knowingly collect personal information from individuals under the legal gambling age. Age verification procedures are implemented during account registration and may be required for certain transactions or services. Parents and guardians are encouraged to monitor online activities of minors and use parental controls to prevent unauthorised access to gambling platforms. If the platform becomes aware that personal information has been collected from an individual under the legal gambling age, appropriate steps will be taken to delete such information and close the associated account. Users must provide accurate age information and understand that providing false information may result in account closure and potential legal consequences.
Policy Updates
JokaBet Casino may update this Privacy Policy periodically to reflect changes in data practices, legal requirements, or platform services. Material changes to the policy will be communicated to users through platform notifications, email communications, or prominent notices on the website. Users are encouraged to review this policy regularly to stay informed about how their personal information is handled. Continued use of platform services after policy updates indicates acceptance of the revised policy. The platform will indicate the date of the most recent policy update, and users can review policy versions to understand changes. Users who do not agree with policy updates may need to close their accounts and discontinue use of platform services, though data retention requirements may still apply.
