These Terms and Conditions govern your use of jokabetplay.uk, operated by INVESTAN N.V. (registration number 3-102-900308), registered at De la POPS de Curridabat, 300 Sur, 75 Este, 11801, San Jose, Curridabat, Comoros. By creating an account or placing any wager on the platform, you acknowledge that you have read, understood and agreed to be bound by these terms in their entirety.
Jokabet Casino holds licence #0000020 issued by the Anjouan Gaming (Comoros). The platform is powered by SoftSwiss technology. Payment processing services are provided by Sultucia Ltd (registration number HE464112), located at Smyrna 15, Flat/Office 101, 2108, Nicosia, Cyprus. Operations were previously conducted under Dama N.V. (Curaçao) and have since been transferred to INVESTAN N.V..
We encourage all players to review these terms carefully before participating in any gaming activities. If you do not agree with any provision outlined below, you should refrain from using the services offered on jokabetplay.uk.
General Terms and Eligibility
Access to Jokabet Casino is restricted to individuals who are at least eighteen years of age. Players located in UK are permitted to register, provided they meet all eligibility criteria. The operator reserves the right to request proof of age and identity at any stage. Only one account per individual, household address and IP address is permitted. Creating duplicate or fraudulent accounts will result in immediate closure and forfeiture of any associated funds. By registering, you confirm that you are acting on your own behalf and not on behalf of any third party. The operator may refuse registration or close accounts at its sole discretion where eligibility requirements are not satisfied.
Account Responsibilities
You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Jokabet Casino strongly recommends enabling two-factor authentication where available and using a unique, strong password. Any unauthorised access must be reported to support@jokabetplay.uk without delay. The operator shall not be held liable for losses resulting from your failure to safeguard account details. Players must ensure that all personal information provided during registration is accurate and kept up to date. Inactive accounts may be subject to administrative fees as outlined in the platform's fee schedule, so players should be aware of any extended periods of inactivity.
Bonus Terms and Wagering Requirements
All promotional offers at Jokabet Casino are subject to specific bonus terms. The standard wagering requirement for bonus funds is forty times (40x) the bonus amount before any withdrawal is permitted. While a bonus is active, the maximum bet per round is capped at £5. The maximum amount that may be cashed out from bonus winnings is £10,000 unless stated otherwise in the specific promotion. Bonus offers may vary and each promotion may carry its own additional conditions. Players should review the terms attached to every offer before opting in. The operator reserves the right to amend, suspend or cancel any promotional offer at any time without prior notice.
Deposits and Withdrawal Conditions
Deposits at Jokabet Casino can be made via Visa, Mastercard and bank transfer for UKn dollar balances. The minimum deposit amount is $20. All deposits must be wagered at least three times (3x) before a withdrawal request will be processed. The minimum withdrawal amount is £10, with a weekly cap of $7,500 and a monthly limit of $14,800. Withdrawal processing times range from one to five business days depending on the selected method. Players are required to complete full KYC verification before their first withdrawal is approved. Verification typically involves submitting a valid government-issued photo ID, proof of address and, where applicable, confirmation of payment method ownership. The operator does not charge withdrawal fees, although your bank or payment provider may apply their own charges.
Responsible Gaming and Player Protection
Jokabet Casino is committed to promoting responsible gambling practices. Players are encouraged to set personal deposit limits, loss limits and session time reminders to maintain control over their gaming activity. Self-exclusion options are available for players who feel they need a break from gambling. Underage gambling is strictly prohibited and the operator employs verification measures to prevent minors from accessing the platform. UKn players seeking assistance with problem gambling can contact Gambling Help Online at BeGambleAware.org or call the national helpline on GamCare. The operator may also intervene where patterns of behaviour suggest a player may be at risk.
Governing Law and Dispute Resolution
These terms are governed by the laws applicable under the jurisdiction of the Anjouan Gaming (Comoros), licence #0000020. In the event of a dispute between a player and the operator, both parties agree to first attempt resolution through the internal complaints process by contacting support@jokabetplay.uk. If a satisfactory outcome cannot be reached, the matter may be escalated to the licensing authority or an approved alternative dispute resolution provider. The operator's liability is limited to the balance held in the player's account at the time of the dispute. INVESTAN N.V. shall not be liable for any indirect, consequential or incidental damages arising from the use of the platform. The operator reserves the right to update these terms at any time, and continued use of the site following any modification constitutes acceptance of the revised terms.
